Your Information for a Smooth Process

To ensure a professional repair in time, please allow some questions. You can simply print our the form and include it to your parcel.

Find below the necessary information:

• Name, address, phone number, e-mail address
• Please describe the error briefly.
• Do you have additional wishes, such as blade resharpening or cleaning?
• Do you want a complete inspection of your machine?
• Do you prefer an estimate of costs in advance or do you wish a quick return of your machine? (This option is only valid in some countries of the EU.)
• Please choose a payment method: credit card, bank transfer or Paypal?
• Customs declaration: Please do not declare the original price of the item. The customs value for used items is lower. Please asked us for more information.